Dear Guests, Dear Friends,
You were craving for spending a fabulous time at Moulin de l’Abbaye, and we were much looking forward to welcoming you.
Unfortunately, in regards with the dreadful coronavirus global pandemic, the French Government took the safe and sensible measure to lock down all the “non-essential” businesses such as Restaurants and Leisure venues.
As a consequence, Moulin de l’Abbaye is closed temporarly, and we are not able to provide you with the beautiful moments you had planned.
Hopefully, this closure is not permanent. We still do not know when the hotels and restaurants will be allowed to reoppen. That is the reason why, we carefully decided to consider July, 1st as our reoppening date.
If you have a reservation for a coming date, we kindly ask you to contact us, to reschedule or cancel your stay, with the following conditions :
- Reschedule your stay, later this Year 2020, from May,15th 2020 (considering all lights are green to open at this date).
The Deposit will be transfered on this new date.
- Reschedule your stay, on Year 2021.
the Deposit will be transfered on this new date, with no penalty.
- Cancel your booking and convert your Deposit into a Credit Voucher, valid for a 18 month period.
This voucher will be fully refundable at the end of the 18-month validity, if not redeemed.
This exceptionnal cancellation policy has been promulgated by the French Government (Ordonnance 2020-315 of March 25th 2020) in order to protect french businesses from bankrupcy and economic layoffs, during the coronavirus crisis.
We are convinced that you will understand this exceptional measure we were forced to take, and we thank you deeply for your understanding and indulgence.
If you wish to cancel your booking (for a stay planned between April,4th and September 15th), and obtain your Credit Voucher, please contact us by email.
Be assured we will do our best to guaranty an efficient and peaceful processing of your request.